★ PEOPLES ★ PC AMSTRAD ★ HARD DISK FAULT HITS THE AMSTRAD PC ★ |
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Amstrad was last week warning its dealers of a fault which has emerged on its PC 2086 HD machines. The mistake was found to be in the hard disk controller and. according to Amstrad, is found in some 15 per cent of the machines. When it occurs the 2086 crashes because of data read or write errors. Dealers are being urged to check the machines on stock and to stop them getting out to the general public. The problem can be solved by soldering a tiny disc capacitor between a pin in the hard drive and a suitable ground point. Amstrad says that this operation can be done "with extreme caution" without having to take the hard disk out of its cabinet. Amstrad is urging dealers to perform the PC surgery “as soon as possible". Amstrad has experienced more problems than usual over the past few months. Last year the new Spectrum +2A was having compatibility problems with the earlier version. Amstrad PCWs imported from Germany weren't fully compatible with existing peripherals and the launch of the PC200 was marred by distribution foul-ups through retail chain Comet. "I suppose as a company grows it becomes more and more difficult to put the cap on every problem," offered a spokesman. “I think we've acted very swiftly and this is just with the one model," he said. Some have suggested that more problems seem to occur as Amstrad's boss Alan Sugar becomes more preoccupied with projects other than computers. The launch of the Astra satellite TV system looms ever closer. Amstrad suggests that any PC2086 owners who are experiencing hard disk problems should get in touch with the dealers where they bought their machines. New Computer Express #13 (02-1989)
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